Humble Haven Counselling
9th December 2025
Humble Haven Counselling is committed to protecting your privacy and the confidentiality of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage in counselling services with us.
By using our website or services, you consent to the practices described in this policy.
We may collect the following types of information:
If you become a client, we may collect personal health information relevant to your counselling care. This is collected only with your consent and stored securely.
When you visit our website, we may collect:
This information is used only for website analytics and security purposes.
Your information may be used to:
We do not sell, rent, or trade your personal information.
All counselling services are confidential and conducted in accordance with professional ethical standards and applicable privacy laws. Information shared in sessions will not be disclosed without your written consent, except where required by law.
We may disclose your information only when:
We take reasonable administrative, technical, and physical measures to protect your personal information from loss, theft, misuse, or unauthorized access. Records are stored securely using encrypted and password-protected systems.
While we take steps to protect electronic communications, no method of transmission over the internet is 100% secure. Email and contact forms should not be used for sharing highly sensitive personal or health information.
Our website may use cookies to enhance your browsing experience and analyze website traffic. You can disable cookies through your browser settings at any time.
You have the right to:
Requests can be made using the contact information below.
Our website may use third-party services for:
These providers are required to protect your information according to their own privacy policies and applicable law.
Our website and services are not intended for children under 18 without parental or legal guardian consent. We do not knowingly collect personal information from minors without appropriate authorization.
Humble Haven Counselling may update this Privacy Policy at any time. Updates will be posted on this page with the revised effective date.
If you have questions about this Privacy Policy or your personal information, please contact:
Humble Haven Counselling
Email: melanie@humblehavencounselling.co.uk